Frequently Asked Questions
Exams
| Q | How do I schedule exams? | |||||||||||||
| A |
Effective August 31st, 2009, Citrix exams are offered exclusively through Pearson VUE. For more information on the transition, click here. To schedule an exam, click here. |
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| Q | What do I get when I pass all exams and courses associated with a certification? | |||||||||||||
| A | After a candidate passes all the requirements for a certification, Citrix will send a certificate to the address on file in Certification Manager. In addition, a CCEA, CCIA or CCI candidate needs to accept the corresponding agreement in Certification Manager. Please allow 2–4 weeks for delivery within the United States and 6–8 weeks internationally. | |||||||||||||
| Q | Where do I track my results? | |||||||||||||
| A | Certification Manager tracks your exam, eLearning and certification status. Candidates and certification holders are expected to keep contact information current to receive notifications from Citrix. | |||||||||||||
| Q | Do beta exams count towards certification? | |||||||||||||
| A | Beta exams count towards certification. Advantages to taking an exam while in beta include taking the exam for free and helping to shape the final version of the exam through your feedback.
When candidates take beta exams, they do not receive their score until the beta period has been completed, the test results analyzed, and a passing score established. The duration of the beta testing period varies because it requires a minimum number of candidates (typically 50) to take the exam. Therefore, we cannot provide exact dates on when a beta exam will end its testing cycle. Once testing is complete, we will inform you of your results by mail. Also, your beta test results will be posted to Certification Manager within four business days of the exam going live. To register for a beta exam, please contact your exam provider Pearson VUE. Please email training@citrix.com to send feedback on a beta exam. Please include the beta exam number in the subject line. |
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| Q | How much do exams cost? | |||||||||||||
| A | Citrix exams are priced according to currency values in specific countries and regions. Exams typically cost US$150, however prices are subject to change. For current pricing, visit the Pearson VUE website. | |||||||||||||
| Q | What do I get when I pass my exam? | |||||||||||||
| A | Pearson VUE will provide a print out of your score. | |||||||||||||
| Q | Citrix exams are no longer available through Prometric. Is there any important information I should know about the transition? | |||||||||||||
| A |
Effective August 31st, 2009, Citrix exams are offered exclusively through Pearson VUE. Steps have been taken to ensure a smooth transition to a single-vendor model. For more information on the transition, including FAQs, click here. |
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