Voucher: Citrix Training Pass CXA-100-1
Providing Help Desk Support for Citrix XenApp
Description
The Citrix Training Pass is a pre-paid voucher that can be redeemed at any Citrix Authorized Learning Center within a year.
This course introduces help desk professionals to XenApp and prepares them to troubleshoot common issues. In addition, students will learn to identify whether more complex issues are related to the XenApp product, the network or directory services. By knowing the general problem area, help desk professionals can transfer cases to the appropriate person, such as a XenApp administrator or a network administrator. Interactive instructor-led discussion and hands-on labs and exercises guide learners through help desk tasks and prepare them to troubleshoot common issues encountered in a XenApp environment.
Duration : 2 Day(s)
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